Genesys delivers superior customer experiences more than 70 billion times a year to organizations in more than 100 countries. Leveraging the power of cloud and artificial intelligence, our technology can connect customers in marketing, sales and service all the time across all channels, while also improving the employee experience. Genesys pioneered Experience as a Service℠ (Experience is a Service) so that organizations of any size can deliver truly personalized Service on a scale, resonate with customers and increase customer trust and loyalty.